If you have placed an order from our website before, you know that we use PayPal for our shopping cart. In other words, when you buy yarn from The Unique Sheep, PayPal handles the transaction. That way we never actually have your credit card information and things are nice and secure. This is a pretty good system, but its not perfect. Lately I've had a couple of "frustrations" with PayPal. I've had to remove the gift card button from the website because the PayPal gift certificates can be difficult/complicated to redeem and I can't figure out a way to do "code" coupons using PayPal. Plus their customer service is awful, so calling them to figure out solutions to these problems isn't an option. At the same time as I'm grumbling about these problems, I have been hearing good things about Google Checkout, mainly that the fees are lower than PayPal. I'm tempted to switch.
This is where I need your opinions. Many of you already have PayPal accounts and so it is easy to make online purchases using PayPal. Everything is already set up and all you have to do is enter your password. If we switched to Google Checkout you would either have to set up a new account with them or manually enter your credit card information for each purchase. Their accounts are fee and easy to set up (very similar to PayPal) so it really wouldn't take you much time/effort to set one up but I know that not everyone wants to do that, especially if you already have a PayPal account. So what do you think? If we switched to Google Checkout would it stop you from placing orders? Is having PayPal a big draw for you? Also, if you have experience using Google Checkout I'd love to hear what you think. It might have some big problems that I'm not aware of and I'd love to hear about it now, before I've made any changes.
p.s. I am also thinking about changing to the ZenCart shopping cart. Any opinions? I don't think this would affect you as customers as much as it would make it easier for me to make web updates and keep track of sales, things like that, but if you have experience using ZenCart I'd love your feedback
p.p.s. Thanks to Dao for making these suggestions :)